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Dial 159 for bank fraud hotline

Started by: mortarmillbill (745)

A new hotline to check bank fraud and scams.

Ringing this number will connect you to your own bank's fraud section ( providing they are signed up to the new scheme ).

Started: 28th Sep 2021 at 14:59

Posted by: nanajacqui (3920) 

Thank you hope we never need to use it

Replied: 28th Sep 2021 at 16:13

Posted by: tomplum (8289) 

Its about time the banks did something to protect us, we're always getting dodgy emails and calls ,

Replied: 28th Sep 2021 at 20:42

Posted by: Stardelta (8848)

“Its about time the banks did something to protect us, we're always getting dodgy emails and calls”

Me too…….but I ignore them, and if everyone else ignored them……..oh never mind

Replied: 28th Sep 2021 at 20:49

Posted by: tomplum (8289) 

Sledge. if we ignore all we could miss out on a genuine bargain and, I got one today, this African Prince has left me £2,500 for helping his tribe get clean water,
Never look a gift horse, is my motto, I'm sure there;s a Prince out there willing to give you some dosh for filling pot holes in ,

Replied: 28th Sep 2021 at 21:25
Last edited by tomplum: 28th Sep 2021 at 21:26:31

Posted by: nanajacqui (3920) 

These Banks are taking part
Barclays
Bank of Scotland
Halifax
Lloyds Bank
NatWest
Royal Bank of Scotland
Santander
Starling Bank
Ulster Bank

Replied: 29th Sep 2021 at 07:34

Posted by: nanajacqui (3920) 

“The obvious thing that many people will do is to stop, hang up and call 159 back. But I’m afraid even that does not guarantee you safety because sophisticated scammers can spoof a dialling tone so you think you’re calling your bank – but the scammer provides a ring tone and an answer.

“To be totally safe, dial 159 on another phone, or you could call a friend’s phone first and if they answer ‘Hello Barclays’ you know there’s a problem. Alternatively, you could wait half an hour and try 159 on the same phone. But you all have to be aware that these scammers are dedicated, talented and will stop at nothing to get your money - stay alert.”

Replied: 29th Sep 2021 at 07:34

Posted by: nanajacqui (3920) 

Banks not taking part
Atom
Bank of Ireland UK
HSBC
Danske Bank
Metro
Monzo
Tandem
TSB*
Co-op Bank
Virgin Money

Replied: 29th Sep 2021 at 07:43

Posted by: Margaret53 (2)

I know someone who got a call from their bank ( came up with the name and number that was in their phone book) they were told that someone had tried take money out of their account and that the bank would take it from their account and put it in a safe account until they made enquiries. This person agreed because the call came from their bank. Cut a long story short that was in February and it's still not been sorted. Their bank said they knew who had it. It was an online bank that had scamed them. They were told that they would have to be patient. The bank was the co-op. It made it worse for them because they have stress and anxiety.

Replied: 30th Sep 2021 at 16:30

 

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