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Postal Scam: Don't Call
Tuesday 18th November, 2008

Council consumer experts are warning the public about another postal scam which could cost people at least £15 each.
A card is posted through people’s doors, from a legitimate sounding company called PDS (Parcel Delivery Service). The card says that they were unable to deliver a parcel and you should contact them to arrange collection. The number begins 090.

“It’s a premium rate number in Belize,” says the council’s chief trading standards officer Julie Middlehurst. “Just calling will have cost you £15 and all you hear is a recorded message.”

The council has been liaising with the police and the premium rate service regulators over the scam, which comes as people will be expecting parcels and large items through the post for Christmas.

“Be on the alert for scams like this,” Julie adds. “And if it affects you directly, contact the Royal Mail Fraud team on 02072 396655 or the regulators phonepayplus.org.uk. They have a free help line on 0800 500 212 which is open 8am to 6pm Monday to Friday.”

The advice is never to respond to unsolicited requests like this.
  • Register with the Mailing Preference Service to stop junk mail.

  • Don’t be bullied into responding – your name will be added to their ‘sucker’ list.

  • Never dial an 090 number unless you are absolutely sure how much you will pay for it.

  • Never give out personal details to people you don’t know.

  • Be suspicious if you are being offered something for nothing.

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