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Marsh Green leads the way
Friday 20th November, 2009

Work has started in Marsh Green this week on one of the first of the council’s new network of ‘Life Centres’.

The former Harrow Road housing office – now a library and neighbourhood centre – is being transformed into an information hub where customers can get quick answers on how to access a wide range of council and other public services.

The first of its kind to open anywhere in the borough, it will be a local community version of the Wigan Life Centre currently under construction in the town centre and will offer a one stop shop approach to public services.

Local councillor and cabinet member Cllr Paul Prescott said: “The Life Centre is a key strand in our commitment to improving our services to customers. Here the public will be able to get rapid responses to all their queries, complete with free phone and internet access to put people in touch with the services they need.

“It’s a great idea and I’m really proud that Marsh Green is leading the way.”
Although based in Marsh Green the centre will be for people in the whole of the Wigan South township, including Pemberton, Kitt Green, Poolstock, Goose Green, Marus Bridge, Worsley Hall, Newtown, Worsley Mesnes, Kitt Green and Norley Hall.

Work started on November 16th and the library will close for a week and a half in early December for refurbishment. The skills shop will be unaffected.

The new centre will then open in January next year. Both the library and skills shop will remain within the complex, which will include a bright new reception area, one to one enquiry desks, computer terminals and a meeting room for local groups and councillors’ surgeries.

Chief executive Joyce Redfearn added: “We’re going through a root and branch transformation in the way we work with other public services and most important of all, our customers.

“The Life Centres that we are developing across the borough will be at the heart of this new approach, making it easier for residents to contact us and get the services they need without being sent round the houses in search of the right person or organisation to contact.

“The setting will be bright and welcoming and light years away from the traditional style of council offices. It will hopefully make people feel valued and welcome customers.”

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