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Good Hair Day or bad hair day?
Friday 18th September, 2009

Are they fake or real?

Dangerous or safe?
These are the questions you might want to ask yourself if you’re thinking about buying top brand hair straightners off certain internet websites.

Wigan Council’s Trading Standards team has raised the alarm after a number of complaints from residents about a potential hair straightening irons con who have bought them from websites that look real but in fact sell counterfeit goods.

The mock irons typically sell for half the retail price. And consumer champs with the council say people taken in by the scam could lose their cash…or worse.

The internet sites selling the fake irons claim to be based in the UK but are often actually overseas, sometimes as far away as China.

And if you buy online, the goods either never arrive or what you get for your money is a shoddy and potentially dangerous fake.

Wigan’s Chief Trading Standards officer Julie Middlehurst says: “We have had a number of reports that straightening irons we believe to be fake are possibly being sold in Wigan and Leigh, in fact we believe whoever is selling these items may be approaching hair salons as well!

“The counterfeit items have been found not to heat up properly and could be dangerous. We are concerned that people risk paying a large amount of money for poor quality goods and being bitterly disappointed.”

Because the websites are based overseas the Trading Standards team have limited powers to act.
A spokeswoman from ghd said: “The safety of our consumers is paramount and as such we actively encourage purchases to be made from approved stockists only. Only genuine stylers carry the ghd two year guarantee.”

Julie says: “Once again this proves there is some truth in the saying ‘too good to be true’. Clearly people think they are getting a bargain but are ending up out of pocket because these fakes do not even work properly!”

She adds: “We would urge people not be tempted on impulse if they are offered cheap irons such as these and only buy them from reputable stockists and legitimate outlets.”

“We would also ask anyone who is offered such items to let us or the police know.”

ghd’s official website – www.ghdhair.com – gives a full list of approved stockists and known counterfeit websites.

To find out more about this and other scams and the receive help and advice, you can call Consumer Direct on 0845 04 05 06 (calls charged at local rate).

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