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Hewlett Packard 2355

 
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Esmerelda



Joined: 20 Jun 2006
Posts: 161

PostPosted: Wed Jan 10, 2007 6:15 pm    Post subject: Hewlett Packard 2355 Reply with quote

I hope someone can help me as I am tearing my hair out at the moment.

I have a Hewlett Packard 3 in 1 2355 printer and it needed the ink cart ridges changing. I did it correctly and then printed an alignment page. Everything was going ok until I tried to print a document and it told me that I had a paper jam. I removed the back as it told me but there was no jam. I can't print any documents now because I have to keep on rejecting the paper. The paper feeds through easily but still won't print. Help!!!!!!! I have tried reinstalling but that didn't work.
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tommy39



Joined: 10 Jan 2007
Posts: 174

PostPosted: Wed Jan 10, 2007 9:51 pm    Post subject: hp printer Reply with quote

http://www.printertechs.com/tech/servicemode.php




this is a site i came across recently .i have only skimmed it . if you look a bit closer you may find something to help,hope this help's
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tommy39



Joined: 10 Jan 2007
Posts: 174

PostPosted: Wed Jan 10, 2007 9:56 pm    Post subject: hp printer Reply with quote

if you go to main support page, from there you can do a cold reset , which will take your printer back to the factory settings . once again good luck
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Esmerelda



Joined: 20 Jun 2006
Posts: 161

PostPosted: Wed Jan 10, 2007 10:38 pm    Post subject: Reply with quote

Thanks for your help I will try both of these.
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