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Started by: priscus (inactive)

Yodel left a parcel on my doorstep.

Address on the label does correctly identify my house,

BUT......

1 Wrong Postcode
2 Is addressed to a flat which does not exist.
3 Is addressed to a person not known at this address.

I attempted to telephone Yodel, but hung up when the pre-recorded message informed me that I was on a premium-charging line. I don't mind paying for the phone call, but on principle, will not feed their revenue generating premium rate line, just to inform them of their misdelivery.

Searched online, but found no email address, and half a dozen seeming routes to contact them online all leading back to the same telephone number.

Also online, a couple of warnings NOT to telephone them, or it will cost you a packet!

Could write to their HQ, though that involves work and cost!

Message in a bottle, maybe?

Replied: 14th Mar 2019 at 20:23

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