General   (General discussion, talk about anything.)

Hello 'elizabeth',
What is the time frame regarding the loss of an email?
Within your email account, you have a time frame; this can be adjusted to suit your needs. This setting may now be only one day, so your emails are deleted after that time (24 hours).
This setting can be easily adjusted: choose which email setting you wish to adjust ('Friends...', 'Sent', 'Favourites' etc.), an icon will appear on the right and you need to click on this icon - a box will appear, which shows the time frame of that particular email account. You can choose 'one day' up to '12 months', or you can choose 'none', which will save an email until you wish to delete the email.
I hope this is of some help.