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Sky tv cancel

Started by: peter g (3509) 

how the hell do I get through to sky tv to cancel my account ive been on the phone for over an hour now and still waiting cant find an online chatline

Started: 5th Jan 2019 at 13:47

Posted by: peter g (3509) 

just got another clown on who's passed the buck again to another department back of the queue again how much is a 03337 number per minute

Replied: 5th Jan 2019 at 13:56

Posted by: peter g (3509) 

I think they want me to put the phone down as its the only way to cancel

Replied: 5th Jan 2019 at 13:57

Posted by: joemaplin (195) 

Good luck Peter,took me about 3 days to cancel.
They dont like letting go !

Replied: 5th Jan 2019 at 14:07

Posted by: peter g (3509) 

Got a reduced rate from £83.50 a month to £42 it took me 92 mins to sort rip off

Replied: 5th Jan 2019 at 14:22
Last edited by peter g: 5th Jan 2019 at 14:23:15

Posted by: i-spy (15240) 

If you've got sky talk the calls to sky should be free

Replied: 5th Jan 2019 at 16:02

Posted by: peter g (3509) 

Ive not I got talktalk calls I just checked my account it cost me £2.85 normal calls are free in my contract.

Replied: 6th Jan 2019 at 11:45
Last edited by peter g: 6th Jan 2019 at 12:26:44

Posted by: tarby (901) 

If you pay by DD just cancel the payments

Replied: 6th Jan 2019 at 19:19

Posted by: mindar (1334)


Posted by: tarby (884) View tarby's page500+ Report abuse
If you pay by DD just cancel the payments

Replied: 6th Jan 2019 at 19:19




Sky advises against this. A spokesman said: "It’s really important customers know they should not cancel their direct debit or any other ongoing payment arrangement until we have confirmed the cancellation. This is because any outstanding balance will need to be paid, and cancelling the direct debit may lead to the account falling into debt.”

However, James Daley, a consumer champion and director of Fairer Finance, said that consumers are within their rights to cancel a direct debit. That said, customers must ensure that they pay Sky any money owed.

"If someone thinks they owe Sky money, and don’t pay it, they are at risk of being hounded by debt collectors," he said.

Replied: 6th Jan 2019 at 19:25

 

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